Terms of Use
Please read these terms and conditions carefully before using this website. Using this website confirms your acceptance of these terms and conditions. Do not use this website if you do not accept these terms and conditions.
Use of this Website
The website design and all text, graphics, information, content, and other material displayed on or that can be downloaded from this website are the property of Aquamamma and/or a third-party, including but not limited to Aquamamma, and are protected by copyright, trademark, and other laws and may not be used except as permitted in these Terms and Conditions or with the prior written permission of the owner of such material. You may not modify the information or materials located on this website in any way or reproduce or publicly display, perform, or distribute, or otherwise use any such materials for any public or commercial purpose. Any unauthorized use of any such information or materials may violate copyright laws, trademark laws, laws of privacy and publicity, and other laws and regulations.
Intellectual Property
All copyrights on this site are owned by Aquamamma and/or a third party, including but not limited to Aquamamma, who allowed Aquamamma to use such copyrights on this website. Assume that everything you read or view on this website is copyrighted or otherwise protected and owned by Aquamamma or some third party who has allowed Aquamamma the right to use such material. You may not copy or use anything on this website without the prior written consent of Aquamamma; provided, however, you may print individual pages for your own personal, non-commercial use. Aquamamma and its logo are trademarks of Aquamamma and may not be copied, downloaded, reproduced, used, modified, or distributed in any way without the prior written permission of Aquamamma. Aquamamma makes no warranties or representations that your use of any materials displayed on this website will not infringe any third-party rights.
Products, content, and specifications
All features, content, specifications, products, and prices of products described on this website are subject to change at any time without notice. Certain measures and descriptions are approximate and are provided only for your convenience. Aquamamma makes all reasonable efforts to accurately display the attributes of its products, including the applicable colors. The actual color you see, however, may depend on your computer system and we cannot guarantee that your computer will accurately display such colors. The inclusion of any products or services on this website at a particular time does not imply or warrant that these products or services will be available at any time. It is your responsibility to ascertain and obey all applicable local, state, federal, and international laws (including minimum age requirements) in regard to the possession, use, and sale of any item purchased from this website. By placing an order, you represent that the products ordered will be used only in a lawful manner.
Shipping Limitations
When an order is placed, it will be shipped to an address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained on this website. All purchases from this website are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from this website pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments.
Accuracy of Information
Aquamamma attempts to ensure that information on this website is complete, accurate, and current. Despite our efforts, the information on this website may occasionally be inaccurate, incomplete, or out of date. We make no representation as to the completeness, accuracy, or recentness of any information on this website. For example, products included may be unavailable, may have different attributes than those listed, or may actually carry a different price than that stated on the website. In addition, we may make changes in information about price and availability without notice. While it is our practice to confirm orders by e-mail, the receipt of an e-mail order confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product. We reserve the right, without prior notice, to limit the order quantity on any product and/or to refuse service to any customer. We also may require verification of information prior to the acceptance and/or shipment of any order.
Linking to this Website
Creating or maintaining any link from another website to any page on this website without Aquamamma’s prior written permission is prohibited. Running or displaying this website or any material displayed on this website in frames or through similar means on another website without Aquamamma’s prior written permission is prohibited. Any permitted links to this website must comply will all applicable laws, rules, and regulations.
Third Party Links
This website may contain links to websites that are not owned, operated, or controlled by Aquamamma. All such links are provided solely for your convenience. Aquamamma is not responsible for the content of such other sites. Aquamamma does not endorse, guarantee, or make any representations or warranties regarding any other websites or their contents. If you decide to access another website linked to or from this website, you do so at your own risk.
Inappropriate Material
You are prohibited from posting or transmitting any unlawful, threatening, defamatory, libelous, obscene, pornographic, or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense or give rise to civil liability, or otherwise violate any law. Aquamamma will fully cooperate with any law enforcement authorities or court order or subpoena requesting or directing Aquamamma to disclose the identity of anyone posting such materials.
User Information
Other than personally identifiable information, which is subject to Aquamamma’s Privacy Policy, any material, information, suggestions, ideas, concepts, know-how, techniques, questions, comments, or other communication you transmit or post to this website in any manner is and will be considered non-confidential and non-proprietary. Aquamamma may use any or all such communications for any purpose whatsoever, including but not limited to reproduction, transmission, disclosure, publication, broadcast, development, manufacturing, and/or marketing in any manner whatsoever for any or all commercial or non-commercial purposes. Aquamamma will have no liability related to the content of any such communications. Aquamamma reserves the right to remove any or all communications that include any material deemed inappropriate or unacceptable.
Termination
You or we may suspend or terminate your account or your use of this website at any time, for any reason or for no reason. You are personally liable for any orders that you place or charges that you incur prior to termination. We reserve the right to change, suspend, or discontinue all or any aspect of this website at any time without notice.
Disclaimers
YOUR USE OF THIS SITE IS AT YOUR RISK. THE MATERIALS PROVIDED IN CONNECTION WITH THIS WEBSITE ARE PROVIDED “AS IS” WITHOUT ANY WARRANTIES OF ANY KIND, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY. Aquamamma DOES NOT WARRANT THE ACCURACY OR COMPLETENESS OF THE MATERIALS ON THIS WEBSITE. THE MATERIALS ON THIS WEBSITE MAY BE OUT OF DATE, AND Aquamamma MAKES NO COMMITMENT AND ASSUMES NO DUTY TO UPDATE SUCH MATERIALS. THE FOREGOING EXCLUSIONS OF IMPLIED WARRANTIES DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, Aquamamma HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES WITH RESPECT TO THE PRODUCTS LISTED OR PURCHASED ON OR THROUGH THIS WEBSITE. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, Aquamamma HEREBY EXPRESSLY DISCLAIMS ALL LIABILITY FOR PRODUCT DEFECT OR FAILURE, CLAIMS THAT ARE DUE TO NORMAL WEAR, PRODUCT MISUSE, ABUSE, PRODUCT MODIFICATION, IMPROPER PRODUCT SELECTION, NON-COMPLIANCE WITH ANY CODES, OR MISAPPROPRIATION. Aquamamma MAKES NO WARRANTIES TO THOSE DEFINED AS “CONSUMERS” IN THE MAGNUSON-MOSS WARRANTY-FEDERAL TRADE COMMISSION IMPROVEMENTS ACT. THE FOREGOING EXCLUSIONS OF IMPLIED WARRANTIES DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW.
Limitations of Liability
The information on this website is provided “as is” and without warranties of any kind, either express or implied, including all warranties of merchantability and fitness for a particular purpose. Aquamamma makes no representations or warranties about the accuracy, completeness, or suitability of any of the material on this website. Aquamamma makes no warranty that the website will be available, uninterrupted, free of errors, or free of viruses or other harmful components. Aquamamma makes no warranty that you will achieve successful results from following any instructions or directions on this website. Aquamamma may provide links to third-party websites, and we are not responsible in any way for the content of or products or services offered on those websites. IN NO EVENT WILL Aquamamma, ITS RESPECTIVE MEMBERS, EMPLOYEES, AFFILIATES, AGENTS, SUCCESSORS, ASSIGNS, RETAIL PARTNERS NOR ANY PARTY INVOLVED IN THE CREATION, PRODUCTION, OR TRANSMISSION OF THIS WEBSITE BE LIABLE TO ANY PARTY FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING BUT NOT LIMITED TO THOSE RESULTING FROM LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THIS WEBSITE, ANY WEBSITES LINKED TO THIS WEBSITE, OR THE MATERIALS, INFORMATION, OR SERVICES CONTAINED AT ANY OR ALL SUCH WEBSITES, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATIONS OF LIABILITY DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. IN THE EVENT OF ANY PROBLEM WITH THIS WEBSITE OR ANY CONTENT, YOU AGREE THAT YOUR SOLE REMEDY IS TO CEASE USING THIS WEBSITE. IN THE EVENT OF ANY PROBLEM WITH THE PRODUCT THAT YOU HAVE PURCHASED ON OR THROUGH THIS WEBSITE, YOU AGREE THAT YOUR REMEDY, IF ANY, IS TO SEEK A RETURN AND REFUND FOR SUCH PRODUCT IN ACCORDANCE WITH THE RETURN POLICY POSTED ON THIS WEBSITE.
Revisions to these Terms and Conditions
Aquamamma may, at its discretion, revise, amend, or remove these Terms and Conditions at any time. You should visit this page periodically to review the current Terms and Conditions, which are binding on you. Certain provisions of these Terms and Conditions may be superseded by expressly designated legal notices or terms located on particular pages of this website.
Choice of Law/Jurisdiction
These Terms and Conditions supersede any other agreement between you and Aquamamma to the extent necessary to resolve any inconsistency or ambiguity between them. These Terms and Conditions will be governed by and construed in accordance with the laws of New South Wales, Australia, without giving effect to any principles of conflicts of law. Any action seeking legal or equitable relief arising out of or relating to this website shall be brought only in the courts of New South Wales, Australia. A printed version of these Terms and Conditions shall be admissible in judicial and administrative proceedings based upon or relating to these Terms and Conditions to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
PRIVACY POLICY
The Aquamamma Group Pty Ltd (“The Aquamamma Group”, “us” or “we”) owns and operates the website, www.aquamamma.com (the Website). We are dedicated to ensuring that we comply with our obligations under the Privacy Act 1988 (Cth) (the Act) and the Australian Privacy Principles (the APPs). This Privacy Policy explains how we manage the personal information that is collected, used, disclosed and stored about you.
If you have questions or concerns regarding this Privacy Policy, you should contact The Aquamamma Group at hello@aquamamma.com.
ACCEPTANCE
By visiting or using our Website and/or purchasing products via the Website or by otherwise providing your personal information to us, you confirm your acceptance of the terms of this Privacy Policy and your consent to the handling of your personal information as set out in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Website or otherwise provide us with your personal information.
WHAT IS PERSONAL INFORMATION?
“Personal information” means information or an opinion that is capable of reasonably identifying an individual, whether that information or opinion is true or not and whether the information or opinion is recorded in a material form or not.
TYPES OF PERSONAL INFORMATION COLLECTED
The types of personal information we may collect from you includes (but is not limited to): your name, postal address, email address, telephone or mobile phone number(s), information such as credit or debit card information and your opinions on our products.
MANNER OF COLLECTION
We may collect personal information from you in variety of ways, including when you:
We may also collect certain non-personal information when you visit or use our Website, for example, through the use of cookies (see below), or online analytic tools such as Google Analytics or Facebook Pixels, to record or track your IP address and details of your operating system or internet browser etc. This information is collected in aggregate and you cannot be individually identified using this tracking information.
We may also collect your personal information from third parties. This may include (but is not limited to):
– law enforcement agencies and other government entities;
– payment service providers;
– someone duly authorised to act on your behalf;
– market research service providers; and
– your referees and/or previous employers, where you have applied for employment with us.
Your personal information will only be collected from third parties if it unreasonable or impractical to collect that personal information from you directly. If and when we do collect personal information from third parties, we will take reasonable steps in the circumstances to inform you of this collection and obtain your consent.
USE OF PERSONAL INFORMATION
The Aquamamma Group may use your personal information for a number of purposes, including the following:
THIRD PARTIES
The Aquamamma Group may use third parties to provide essential services on our Website or for our business processes. We may share your details as necessary for the third party to provide that service. These third parties may include:
While these third parties are ordinarily Australian-based, please be aware that Word Press is located in the USA (so your personal information will be transferred to this location).
COOKIES
Our Website uses cookies. Cookies collect information that includes the server your computer or device is logged onto, your browser type and how you gained entry to our Website. Therefore, when you visit our Website anonymously, details are recorded about your visit, such as time and date, pages accessed, and time spent on the Website. This information is used in an anonymous form for statistical purposes and, as such, cannot be used to identify you individually. A cookie cannot retrieve any other information from your hard drive, pass on computer viruses or capture your email address or any other personally identifiable information.
Check the “Help” menu of your browser for more information on how to change your cookie preferences. You may disable cookies or set your browser to alert you when cookies are being sent. If you do disable cookies, we may be unable to optimise your visit to our Website and you may experience some errors. Refer to your browser instructions or help screens to learn about these functions.
STORAGE OF PERSONAL INFORMATION
The security of your personal information is important to us. We take such steps as are reasonable in the circumstances to maintain the integrity and store securely your personal information to protect it from interference, misuse and loss and from unauthorised use, access, modification or disclosure.
When you enter information, such as credit card numbers, on our Website, we encrypt that information using secure socket layer technology (SSL). We never permanently store complete credit card details.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
The Aquamamma Group takes reasonable steps to destroy or permanently de-identify your personal information if it is no longer needed for any purpose under this Privacy Policy, except in circumstances where The Aquamamma Group is required or authorised to retain this personal information (including as a result of the operation of tax, financial services or other applicable law).
If you have any questions about security on our Website, you can email us at hello@aquamamma.com.
NEWSLETTER SUBSCRIBERS
The Aquamamma Group sends by email Newsletters to those who subscribe to the service. Our Newsletters contain the latest product information, news and promotional offers. If you would like to unsubscribe, please email hello@aquamamma.com or use the unsubscribe link in any electronic Newsletter we send to you.
ACCESS AND CORRECTION OF PERSONAL INFORMATION
You are entitled to access and correct the personal information we hold about you and to have any inaccuracies in the information corrected. However, in order to maintain the accuracy of your personal information, we rely on the quality of the personal information you provide to us.
If your personal information changes, or if you no longer desire our products or services, you may correct, update or delete your personal information by logging into your account or you deactivate your account by emailing us at or by contacting us using the Contact Details below.
If you would like to access any of the personal information we hold about you, you may do so by sending us an email to hello@aquamamma.com or by contacting us using the Contact Details below and informing us that you wish to access your personal information.
There are some circumstances specified by law where we may refuse your request for access to your personal information. However, if one of these circumstances applies, we will provide you with a written explanation of the reasons for refusal, unless it would be unreasonable to provide that notice.
Once we receive your request for access, we will endeavour to respond to your request within a reasonable period after the request is made.
COMPLAINTS
If you have any concerns or a complaint about a breach of your privacy or the way we have handled your personal information, please email hello@aquamamma.com or contact us using the Contact Details below and inform us of the nature of your complaint.
We will then investigate your complaint and endeavour to provide you with our response within a reasonable time. If, after receiving our response you still consider that your privacy complaint remains unresolved, you may then, for example, refer your concern to the Office of the Australian Information Commissioner at www.oaic.gov.au.
LEGAL
We reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on The Aquamamma Group.
LINKS
Our Website may contain links to websites operated and maintained by third parties over which we have absolutely no control. These third party websites are not subject to this Privacy Policy or our privacy standards and procedures. Any information you provide to third party websites will be governed by the terms of the websites’ privacy policies. We have no responsibility or liability whatsoever for the content, actions or policies of third party websites. The inclusion of third party links on our Website in no way constitutes an endorsement of such websites’ content, actions or policies.
CHANGES TO PRIVACY POLICY
The Aquamamma Group reserves the right to make changes to this Privacy Policy from time to time, so please review it frequently. If we make material changes to our Privacy Policy, we will notify you here, by email, or by means of a notice on our homepage.
CONTACT DETAILS
If you have any questions or comments about this Privacy Policy, please contact us:
The Aquamamma Group Pty Ltd
PO BOX 1243
Double Bay
NSW 2028
E: hello@aquamamma.com
Shipping & Returns info: Australia
We use Australia Post as our shipping partners in Australia. Orders are dispatched the following business day. During COVID-19 we might experience some processing or delivery delays. But we’ll always do our best to keep you updated and get you hydrated STAT!
Currently, average delivery times are as follows:
| Delivery option | Estimated delivery time |
| Standard | Allow between 2 – 5 business days (up to 7 for NT) |
| Express | Between 1 – 3 business days (excl. NT) |
All regular and express parcels are sent as Authority to Leave parcels so that no signature is required. The delivery person will simply leave it in a safe place and be on their way.
Please note: Shipping times are a guideline and subject to change. You may experience slightly longer delivery times during peak shopping periods, wild weather, or other Australia Post delivery issues that are unforeseen or unavoidable. Online orders are shipped from Melbourne, and so we follow any Victorian Public Holidays.
Rates
Shipping is a flat rate of $12.99 for metro addresses and $16.99 for regional and Western Australia addresses. We offer half price shipping on orders over $50 and free shipping on orders over $80.
Returns
For health and safety reasons we can’t process returns or exchanges on our products. But we can give you a refund or send a replacement if there’s something wrong. Just email us at hello@aquamamma.com with your order number, the email you used to purchase, and the reason you’re unhappy. You’ll just need to let us know within 30 days of purchase.
Anything else?
We’re in the business of making people feel good. But if you don’t feel good, that’s definitely our business too.
We can guarantee Aquamamma is going to hydrate you. But we want you to love everything about us – we’re so needy like that. How we taste, how we make you feel, how we talk to you and how we look when we show up at your door is all important to us.
So if you ever have something you want to tell us, please don’t hesitate to email us at hello@aquamamma.com
Great. Now the formalities are over, please go back to scoffing cold baked beans between breastfeeds and going to the toilet every five minutes. K byeeeeeeeee.
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